Assist.id
Indonesian clinic RME built around the two integrations a clinic cannot legally or commercially avoid: SATUSEHAT and BPJS
Assist.id is an Indonesian clinic RME (rekam medis elektronik) and health-facility management platform. It bridges BPJS Kesehatan for claims and integrates with SATUSEHAT, the Ministry of Health's national health-data platform, describing itself as a Satu Sehat Champion with the record for most clinic integrations. Records follow ICD-10 coding. Its Clinica product targets multi-branch, multi-poli clinics. Supported facility types include praktek mandiri, klinik pratama and utama, beauty, dental, haemodialysis, hospitals, puskesmas, laboratories and veterinary clinics. It is ISO 27001 certified and registered with PSE Komdigi. The vendor states more than 6,000 health facilities use it and does not publish pricing.
- ✓SATUSEHAT and BPJS are both covered — the two integrations that decide the purchase in Indonesia
- ✓More than 6,000 health facilities on the vendor's own claim, which is large for this category
- ✓One platform across facility types normally sold as separate products, including veterinary and haemodialysis
- ✓ISO 27001 plus PSE Komdigi registration, so the security posture is documented rather than asserted
- ✓ICD-10 coding follows the standard the regulator expects rather than a proprietary scheme
- ×No published pricing at all — quote only
- ×Indonesia only; the BPJS and SATUSEHAT plumbing has no equivalent elsewhere in SEA
- ×Indonesian-language interface
- ×The 6,000+ facility figure and the 'most integrations' claim are the vendor's own and are not independently verifiable
- ×No documented doctor-fee-split or prepaid treatment-course module, which beauty clinics on the platform would need
About Assist.id
Assist.id is an Indonesian electronic medical record (rekam medis elektronik, RME) and health-facility management platform. Its positioning is regulatory rather than featural: it bridges BPJS Kesehatan for claims and integrates with SATUSEHAT, the Ministry of Health's national health-data platform, and the vendor claims the record for the most clinic integrations to SATUSEHAT. Coverage runs across facility types most clinic software treats as separate products — praktek mandiri, klinik pratama and utama, beauty clinics, dental clinics, haemodialysis centres, hospitals, puskesmas, laboratories and veterinary clinics. The vendor states more than 6,000 health facilities use it.
Key Features
Best For
Southeast Asia Fit
Indonesia is the clearest case in Southeast Asia of clinic software being selected by the regulator and the payer rather than by feature comparison. SATUSEHAT is the Ministry of Health's national health-data platform, and BPJS Kesehatan is the payer behind a large share of clinic income — a system that does neither is not a candidate regardless of how good its interface is. Assist.id sells on exactly that basis, calling itself a Satu Sehat Champion and claiming the most clinic integrations. The trade-off is the mirror image: nothing about it transfers to Thailand, Malaysia or the Philippines, whose payer and reporting regimes share no plumbing with Indonesia's.
- Thailand fit
- None. Assist.id is built on Indonesian plumbing — BPJS claims and SATUSEHAT reporting — neither of which exists in Thailand. A Thai clinic needs Thai tax documents, LINE Official Account integration and doctor-fee (DF) calculation, none of which the vendor documents.
- SEA localization
- Indonesia only, Indonesian-language interface. Facility taxonomy, payer integration and national reporting are all Indonesia-specific by design.
- SEA
- Indonesia
Integrations
- Other
- SATUSEHAT
- BPJS Kesehatan
Customers & Partners
As published by Assist.id on its own site, checked 2026-08-29. These are the vendor's claims, not our verification.
- Puskesmas Muara Beliti — public-health clinic testimonial by its head on the vendor site
Source: assist.id/
This profile was researched and written with AI from Assist.id's public pages, and AI assistants quote pages on this site. Something wrong or out of date? Email [email protected] with this page and a public source. Corrections are free, for every listing.
How listings and corrections work →- ↗Assist.id provides RME and clinic management for Indonesian facilities; SATUSEHAT integrated (self-described Satu Sehat Champion with the most clinic integrations) and BPJS Kesehatan bridging; ISO 27001, PSE Komdigi and KAN Nasional; more than 6,000 health facilities; supports praktek mandiri, klinik pratama/utama, beauty, dental, haemodialysis, hospital, puskesmas, laboratory and veterinary clinics; no pricing displayedverified 2026-08-18
- ↗Clinica by Assist.id is an RME system for multi-branch and multi-poli clinics, integrated with BPJS, SATUSEHAT, pharmacy, finance, payroll and clinic accreditationverified 2026-08-18
- ↗Assist.id Official Website
- ↗Assist.id Pricing Plans
- ↗SEA Operational Audit 2026
"Verified" means read on the vendor's own published pages on the date shown. We do not run hands-on tests, and a statement a vendor confirmed to us directly is labelled as vendor-confirmed. Software-listing.com is independent and may earn affiliate commissions from some links.
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The questions operators actually ask.
Is Assist.id integrated with SATUSEHAT?
Yes. The vendor presents itself as a Satu Sehat Champion and claims the record for the most clinic integrations to the platform. SATUSEHAT is the Indonesian Ministry of Health's national health-data platform, so this is the integration that determines whether a clinic system is a candidate at all.
Does it handle BPJS Kesehatan claims?
Yes — BPJS bridging is built in for claim submission. For most Indonesian clinics this is the commercial half of the decision, the way SATUSEHAT is the regulatory half.
What does Assist.id cost?
The vendor publishes no pricing; it comes through direct contact. That is the norm in Indonesian clinic software and the opposite of the Thai systems in this category, where Cliniter, DoctorEase and Bewhy all publish figures.
Which facility types does it support?
Praktek mandiri, klinik pratama and utama, beauty clinics, dental clinics, haemodialysis clinics, hospitals, puskesmas, laboratories and veterinary clinics. That breadth is unusual — most vendors sell dental, beauty and general practice as separate products.