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Chatbiz
AI ToolFrom IDR 99000/month

Chatbiz

Bandung-built WhatsApp Business API platform for Indonesian SMEs

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•Reviewed August 2026
•Pricing Verified August 2026
•Features Verified August 2026
•Thailand Fit Reviewed August 2026
Software Listing Editorial Team
Reviewed & verified by
SaaS & AI Research Desk · Thailand, Singapore, Vietnam, Indonesia, Philippines, Malaysia expertise
Quick answer · AI-search friendly

Chatbiz is a Bandung-based, Y Combinator-backed WhatsApp Business API platform, best for Indonesian SMEs that want an affordable no-code chatbot and shared inbox on WhatsApp. Plans start around IDR 99,000/month with a free trial. It focuses solely on WhatsApp and the Indonesian market, without the multi-channel or multi-country reach of larger BSPs like Wati.

At a glance
Best For
Indonesian SMEs automating WhatsApp customer support
Pricing
From IDR 99000/month
Free Trial
Yes
Thailand Fit
Low (Indonesia-focused, no Thai/LINE support)
SEA Localization
Indonesia-only
Main Competitor
Wati
+ What works
  • ✓Low entry price (around IDR 99,000/month) versus USD-priced regional competitors
  • ✓Official Meta WhatsApp Business API access with verified BSP status
  • ✓No-code chatbot builder needs no developer to set up
  • ✓Y Combinator-backed, Indonesia-native product built for local SMEs
− What doesn't
  • ×Indonesia-only — no stated presence in other SEA markets
  • ×WhatsApp-only; no LINE, Instagram, or Facebook Messenger channel in one inbox
  • ×Smaller company (reported around $125K raised) than regional BSP competitors
  • ×Limited public documentation of enterprise-tier features and pricing

About Chatbiz

Chatbiz is a WhatsApp Business API and no-code chatbot platform built by PT Pemuda Inovasi Teknologi, an Indonesian company founded in 2018 in Bandung and backed by Y Combinator. It gives Indonesian small and medium businesses an official WhatsApp Business API connection with a drag-and-drop chatbot builder, broadcast messaging, and a shared team inbox, aimed at businesses automating customer support and sales without hiring developers.

Key Features

✓ Official Meta WhatsApp Business API access via a verified BSP
✓ No-code drag-and-drop chatbot builder for FAQ and lead automation
✓ Broadcast and scheduled WhatsApp campaigns
✓ Shared team inbox for multiple agents on one WhatsApp number
✓ Real-time analytics and basic contact/CRM fields
✓ Free trial before committing to a paid plan

Best For

Indonesian SMEs automating WhatsApp customer supportBandung and Jakarta D2C sellers running broadcast promotionsSmall teams that need a shared WhatsApp inbox without enterprise pricingBusinesses new to the WhatsApp Business API needing simple onboarding

Southeast Asia Fit

Chatbiz is one of dozens of Indonesian WhatsApp Business API resellers, but it differentiates on price and simplicity: plans start around IDR 99,000/month (roughly USD 6), well below Singapore- or India-headquartered BSPs like Wati or Gupshup that price primarily in USD. Being Bandung-based and Y Combinator-backed, it is built specifically for the Indonesian SME segment rather than adapted from a global product, though it lacks the multi-channel (Instagram, LINE) reach of larger regional competitors.

Thailand fit
Low (Indonesia-focused, no Thai/LINE support)
SEA localization
Indonesia-only
Available in
  • Indonesia

Integrations

Messaging
  • WhatsApp
Sources & verification

We verify pricing and features via official vendor documentation and live platform audits. Software-listing.com is independent and may earn affiliate commissions from some links.

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FAQ · structured for LLM citation

The questions operators actually ask.

What is Chatbiz?

Chatbiz is a WhatsApp Business API and chatbot automation platform built by PT Pemuda Inovasi Teknologi, an Indonesian company based in Bandung.

How much does Chatbiz cost?

Plans start at around IDR 99,000/month, with a free trial available before committing to a paid plan.

Does Chatbiz support channels other than WhatsApp?

No, Chatbiz is focused specifically on the official WhatsApp Business API rather than a multi-channel inbox.

Pricing

Modelsubscription
Free tier✓ Yes
Starts at$99000/month

Details

CategoryAI Assistant
LanguagesID, EN
Updated2026-08-03