DoctorEase
Thai clinic software with LINE OA connect and published monthly tiers
DoctorEase is a Thai clinic management system from Atiz Innovation best for beauty, aesthetic and dental clinics that run patient relationships through LINE. Its edge is the LINE layer on the Standard tier — connecting the clinic's own LINE Official Account, designing the rich menu, and segmenting patients for LINE and SMS recall — combined with Thai tax documents and prepaid-course selling built into POS. Published tiers run from Starter at THB 2,590 to 2,900 per month through Standard at 5,900 and Elite at 10,900; note the Starter figure appears at both 2,590 and 2,900 on the vendor's own pricing page, so confirm which applies before budgeting.
Judged on regional fit, not vendor glossies.
Thai vendor, Thai document set including abbreviated and full tax invoices, prepaid-course selling, and doctor compensation calculation — all matched to how Thai clinics operate.
Thailand-only. The site offers English alongside Thai but there is no evidence of localisation, pricing or compliance work for other SEA markets.
Connects the clinic's own LINE Official Account, designs the rich menu, and segments patients for LINE recall campaigns — the deepest LINE integration found in the Thai clinic-software set, though gated to Standard and above.
Not applicable to clinic practice management — no marketplace channel sync, and none is expected in this category.
Starter is affordable for a single-doctor clinic, but the LINE layer that differentiates the product starts at THB 5,900 per month, which is where the real comparison sits.
- ✓LINE Official Account connection and rich-menu design included from the Standard tier, not sold as a separate project
- ✓Thai tax document set — abbreviated and full tax invoices — handled natively
- ✓Prepaid courses, packages and membership points match how Thai aesthetic clinics actually sell
- ✓Private cloud per clinic with no device limit, so front desk, treatment rooms and the owner's laptop all count as one licence cost
- ✓Vendor has 15+ years of operating history and has run medical-record systems since 2017
- ×Starter is capped at 10 user accounts and 50GB, so a busy multi-doctor clinic is pushed up a tier quickly
- ×The vendor's own pricing page shows Starter at both THB 2,590 and THB 2,900 — the discrepancy is unexplained
- ×LINE features are gated to Standard and above, so the entry tier is a records system without the acquisition layer
- ×Thailand-only; no published localisation for other SEA markets
About DoctorEase
DoctorEase is a clinic management system from Atiz Innovation Co., Ltd., a Thai company that has been building customer, medical-record and hospital IT systems since 2017. It covers paperless OPD records, POS billing, stock, membership and points, packages and prepaid courses, doctor and staff compensation, and Thai tax documents — abbreviated and full tax invoices included. What separates it in the Thai market is the LINE layer on its middle tier: it connects the clinic's own LINE Official Account, designs the LINE rich menu, and runs customer segmentation for recall campaigns over LINE and SMS. Each clinic runs on its own private cloud instance, and the tiers differ mainly by user count and storage rather than by feature amputation.
Key Features
Best For
Southeast Asia Fit
DoctorEase is one of the few Thai clinic systems that treats LINE as infrastructure rather than a notification afterthought — the Standard tier includes connecting the clinic's LINE Official Account and designing its rich menu, and recall campaigns segment patients for LINE and SMS. That matters because Thai clinics acquire and retain through LINE, not email. The vendor, Atiz Innovation, has been operating over 15 years and moved into hospital and medical-record systems in 2017, which is a longer track record than most entrants in the Thai clinic-software category. Pricing is published in monthly tiers, and the tier list explicitly covers the Thai document set — abbreviated and full tax invoices — that a clinic needs for its accountant.
- Thailand fit
- Built by a Thai vendor for Thai clinics: LINE Official Account connection and rich-menu design, abbreviated and full Thai tax invoices, prepaid course and package selling, and doctor and staff compensation calculation.
- SEA localization
- Thailand-only. An English interface exists but the product, pricing and support are aimed at the Thai market.
- SEA
Integrations
- Messaging
- LINE Official Account
- SMS
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Related Analysis & Guides
The questions operators actually ask.
How much does DoctorEase cost per month?
The published tiers are Starter, Standard at THB 5,900 per month and Elite at THB 10,900 per month. Starter appears twice on the vendor's own pricing page — at THB 2,590 and at THB 2,900 — so confirm the current figure with the vendor. Tiers differ mainly by user accounts and storage: Starter allows up to 10 accounts and 50GB, Elite goes to 200GB.
Does DoctorEase connect to my clinic's LINE Official Account?
Yes, from the Standard tier. That tier includes connecting the clinic's LINE Official Account, designing the LINE rich menu, and running customer segmentation so recall messages go out over LINE and SMS. The Starter tier does not include the LINE layer.
Which clinic types does DoctorEase support?
The vendor lists beauty, dental, ENT, medical, general practice, psychiatric, eye, physiotherapy, Thai-Chinese traditional medicine, obstetrics, internal medicine, mother and child, and medical technology clinics, plus hospitals, wellness centres and nursing homes.
Who builds DoctorEase?
Atiz Innovation Co., Ltd., a Thai company that states it has been in business over 15 years and has provided customer programs, medical records and hospital IT systems since 2017.
Does DoctorEase handle Thai tax invoices?
Yes. The Starter tier and above include invoicing, receipts, and both abbreviated and full tax invoices, which is the document set a Thai clinic's accountant needs.