Epicor
US enterprise ERP for manufacturers and distributors, sold into SEA from Singapore, Malaysia and Thailand
Epicor is a US enterprise ERP vendor serving Southeast Asia through an English-language regional site covering Singapore, Malaysia, Indonesia and Thailand, plus a separate Vietnamese-language site for Vietnam. Its three ERP products are Kinetic for discrete make-to-order manufacturing, Prophet 21 for distribution and iScala for SMB finance and operations. Of the 31 offices in Epicor's office finder, three are in SEA — Singapore, Selangor and Bangkok — and neither Indonesia nor Vietnam has one. Pricing is quote-based — Epicor publishes no price list and its /pricing URL returns 404. It is the enterprise alternative to SEA-built ERPs such as HashMicro, AutoCount and Odoo, which generally compete on price and local statutory formats.
- ✓Manufacturing and distribution depth from products built for those two industries rather than adapted to them
- ✓A Vietnamese-language site, which most global ERP vendors selling into SEA do not publish
- ✓Physical offices in three SEA markets rather than a single regional hub
- ✓Deployment choice — cloud, on-premises or hybrid — which still matters to SEA manufacturers with data-residency constraints
- ×No published pricing of any kind, so budget cannot be sized without entering a sales cycle
- ×No Thai or Bahasa Indonesia site — those markets are served in English
- ×No Indonesian or Vietnamese office in Epicor's own office finder — Indonesia is not even a filter option, and Vietnam returns zero results on Epicor's Vietnamese site — so local delivery in both appears to depend on partners
- ×Epicor publishes no detail on SEA e-invoicing mandates (MyInvois, Indonesian e-Faktur, Vietnamese e-invoice, Thai e-Tax Invoice), which SEA-built competitors document openly
About Epicor
Epicor Software Corporation is a US enterprise software vendor whose ERP products are built for the make-move-sell chain: manufacturing, distribution and retail. Its Southeast Asian business runs from an English-language regional site serving Singapore, Malaysia, Indonesia and Thailand, with Vietnam carried on a separate Vietnamese-language site. Three ERP products sit at the centre of the line: Epicor Kinetic for discrete, make-to-order manufacturing, Epicor Prophet 21 for distribution, and Epicor iScala for SMB finance and operations across multi-company and cross-border deployments.
Key Features
Best For
Southeast Asia Fit
Epicor is the enterprise end of the SEA ERP market, and its regional footprint is more specific than a global vendor's usually is. Its own site splits the region in two: one English-language South East Asia site serving Singapore, Malaysia, Indonesia and Thailand, and a separate Vietnamese-language site for Vietnam — so Vietnamese is the only Southeast Asian language Epicor publishes in. Thai and Bahasa buyers are served in English. Epicor's office finder carries 31 offices worldwide, and three of them are in Southeast Asia: Singapore (The Centrepoint, Orchard Road), Selangor (Damansara Uptown, Petaling Jaya) and Bangkok (Mitrtown Office Tower, Rama IV). Indonesia is not offered as a country filter at all, and Vietnam is offered but returns nothing — Epicor's own Vietnamese-language office page, with the Vietnam filter applied, answers "Kết quả 0" and "we could not find any offices for the selected country". So both markets appear to be served through partners rather than a local office. Pricing is quote-based: Epicor publishes no rate card, and /pricing returns 404 on both the global and Singapore sites. That places it in a different bracket from the SEA-built ERPs it competes against — HashMicro, AutoCount and Odoo partners typically win on price and on local statutory formats, while Epicor's case rests on manufacturing and distribution depth and on being the system a multinational parent already runs. What we cannot yet state, because Epicor does not publish it, is how the products handle the SEA compliance layer buyers ask about first: Malaysia's LHDN MyInvois, Vietnam's e-invoice rules, Indonesian e-Faktur and Thai e-Tax Invoice. That gap is recorded here as a gap, not filled in.
- SEA
- Singapore
- Malaysia
- Thailand
- Indonesia
- Vietnam
- ↗Epicor lists an English-language 'Epicor South East Asia' site 'Serving Singapore, Malaysia, Indonesia and Thailand', and a separate 'Epicor Vietnam' site in Vietnamese; the same page states Epicor has customers in more than 150 countriesverified 2026-09-10
- ↗Epicor's office finder holds 31 offices worldwide; its three Southeast Asian entries are Singapore (176 Orchard Road, The Centrepoint, #05-05), Selangor Malaysia (Uptown 5, Damansara Uptown, Petaling Jaya) and Bangkok Thailand (944 Mitrtown Office Tower, 25th Floor, Rama IV Road). Indonesia is not among the country filter optionsverified 2026-09-10
- ↗Epicor's Vietnamese-language office page loads with the Vietnam filter applied and returns "Kết quả 0" with the message that no offices could be found for the selected country — so Epicor lists no office in Vietnam despite publishing a Vietnamese site and offering Vietnam as a filter optionverified 2026-09-11
- ↗Epicor's Singapore site states 150+ countries, 23K customers and 2.3M+ daily users, and publishes no pricing; https://www.epicor.com/en-sg/pricing/ and https://www.epicor.com/en/pricing/ both return HTTP 404verified 2026-09-10
- ↗Epicor describes Kinetic as a global cloud ERP 'designed for and with manufacturers', 'Specialized for discrete, make-to-order manufacturing', with cloud, on-premises and hybrid deployment, at release 2026.100; Epicor Prism Business Communications is described as the industry's first ERP AI agent with outcomes-based pricingverified 2026-09-10
- ↗Epicor positions Prophet 21 as 'the only ERP designed by distributors for distributors'verified 2026-09-10
- ↗Epicor describes iScala as an ERP solution designed for SMBs that addresses multi-company deployments, cross-border trading and complianceverified 2026-09-10
- ↗Epicor Official Website
- ↗Epicor Pricing Plans
- ↗SEA Operational Audit 2026
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Related Analysis & Guides
The questions operators actually ask.
Which Southeast Asian countries does Epicor cover?
Epicor's own global-sites page lists a South East Asia site serving Singapore, Malaysia, Indonesia and Thailand, and a separate Epicor Vietnam site published in Vietnamese. Of the 31 offices in its office finder, three are in SEA: Singapore, Selangor (Malaysia) and Bangkok (Thailand). Indonesia is not offered as a country filter, and Vietnam returns zero offices on Epicor's own Vietnamese site.
How much does Epicor cost in Southeast Asia?
Epicor publishes no pricing. Its /pricing URL returns 404 on both the global and Singapore sites, and every product page routes to a demo request, so all pricing is quote-based. One exception in the line is Epicor Prism Business Communications, which Epicor describes as sold on outcomes-based pricing without stating a figure.
What is the difference between Epicor Kinetic, Prophet 21 and iScala?
Kinetic is the cloud ERP for discrete, make-to-order manufacturers. Prophet 21 is the distribution ERP. iScala is aimed at SMBs and at multi-company, cross-border deployments across mixed industries. They are separate products, not editions of one.
Does Epicor handle Malaysian MyInvois or Vietnamese e-invoicing?
Epicor does not publish this, so we do not state it. This page will record the answer once it is confirmed against a published source or by the vendor.