Getfly CRM
Hanoi-founded CRM built for Vietnamese SMEs with native Zalo, Facebook, and Zalo ZNS integration
Getfly CRM is a Hanoi-founded CRM best for Vietnamese SMEs that need to consolidate leads from Facebook, Zalo, and their website into one sales pipeline with automated KPI reporting. Its SEA edge is native integration with Zalo Official Account and Zalo ZNS messaging, the channels Vietnamese businesses and consumers actually use for customer care, on top of a free plan for up to 5 users. Caveat: exact paid-tier pricing is not clearly published outside its Vietnamese pricing page, and its channel integrations are built specifically around the Vietnamese market rather than the wider region.
- ✓Native Zalo Official Account and Zalo ZNS integration for the Vietnamese market
- ✓Consolidates Facebook, Zalo, website, and hotline leads into one pipeline
- ✓Free plan available for up to 5 users before upgrading
- ✓Established track record with 5,000+ Vietnamese SME customers since 2012
- ×Detailed paid-tier pricing is not clearly published outside its Vietnamese pricing page
- ×Channel integrations (Zalo, hotline) are built specifically for Vietnam rather than the wider region
- ×Documentation and product experience are Vietnamese-language first
- ×No disclosed public affiliate or reseller program
About Getfly CRM
Getfly CRM is a Hanoi, Vietnam-founded customer relationship management platform founded in 2012, built to help Vietnamese small and medium businesses centralize customer data, automate sales pipelines, and run marketing and customer care across the channels local customers actually use. It consolidates leads and conversations from Facebook, Zalo Official Account, website forms, and hotline calls into one system, and layers in email, SMS, Zalo ZNS, and IP phone outreach for follow-up and retention.
Key Features
Best For
Southeast Asia Fit
Getfly CRM was built around Zalo, the messaging and Official Account platform most Vietnamese consumers and SMEs actually use, with native Zalo OA and Zalo ZNS integration alongside Facebook and hotline capture, rather than treating Vietnam as an afterthought on a generic global CRM. It has been used by more than 5,000 Vietnamese SMEs since 2012. Caveat: its channel integrations and go-to-market are Vietnam-specific, and detailed paid-tier pricing is not clearly published, requiring a visit to its Vietnamese pricing page or a sales conversation for exact rates.
- Vietnam
Integrations
- Messaging
- Zalo OA
- Zalo ZNS
- Other
- IP Phone
- Email Marketing
- SMS
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Related Analysis & Guides
The questions operators actually ask.
Does Getfly CRM integrate with Zalo?
Yes. Getfly CRM natively integrates with Zalo Official Account and Zalo ZNS for messaging and customer care, alongside Facebook, website forms, and hotline capture.
Is there a free plan for Getfly CRM?
Yes, Getfly CRM offers a free plan for up to 5 users, with paid tiers available for larger teams on annual or monthly billing.
Who uses Getfly CRM?
Getfly CRM is used by more than 5,000 Vietnamese SMEs across over 150 industries for sales pipeline management and customer care automation.