Replio
AI customer support agent that reads Bahasa Indonesia and GoPay/OVO/DANA payment receipts across WhatsApp
Replio is a global AI customer-support agent best suited to Indonesian e-commerce sellers who need Bahasa Indonesia auto-replies and automatic GoPay/OVO/DANA receipt confirmation across WhatsApp, Instagram, Messenger, and Telegram. It has no PromptPay, LINE, or Thai-language support, so it is not a fit for Thailand-first operations.
Judged on regional fit, not vendor glossies.
No PromptPay receipt reading or Thai-language auto-detection found; built specifically for Bahasa Indonesia and English.
Deep Indonesia-specific localization (Bahasa Indonesia auto-detect, GoPay/OVO/DANA receipt reading) plus a dedicated Philippines landing page, but no Thai, Vietnamese, or Malay support found.
No LINE integration found; channels are WhatsApp, Instagram, Messenger, Telegram, and website.
Reads e-wallet payment screenshots to confirm orders but no direct Shopee, Tokopedia, or Lazada API integration found.
Flat USD 150/month covers all channels with no per-agent fee, but there is no lower-cost or free tier for small solo sellers.
- ✓Reads e-wallet and bank-transfer receipt screenshots to auto-confirm orders
- ✓Auto-detects and replies in Bahasa Indonesia without manual language switching
- ✓Flat monthly price covers all channels with no per-agent seat fee
- ×No PromptPay, LINE OA, or Thai-language support
- ×No lower-cost or free tier for small solo sellers
- ×No named e-commerce marketplace (Shopee, Tokopedia, Lazada) API integration found
About Replio
Replio is a 24/7 AI customer support agent that answers WhatsApp, Instagram, Messenger, Telegram, and website chats automatically from a business's own knowledge base. It auto-detects and replies in Bahasa Indonesia, reads GoPay, OVO, DANA, and bank-transfer receipt screenshots to confirm orders, and hands off to a live agent inbox when it can't answer. Channels run on the merchant's own WhatsApp Business API number, with Meta's messaging fees passed through at no markup.
Key Features
Best For
Southeast Asia Fit
Replio is a global AI customer-support agent that built dedicated Indonesia and Philippines landing pages and, for Indonesia specifically, auto-detects Bahasa Indonesia and can read GoPay, OVO, and DANA payment-receipt screenshots to confirm orders without manual reconciliation. That receipt-reading feature targets a real SEA operating pattern (buyers sending a screenshot instead of using an integrated checkout) that most global chat-AI tools ignore. It has no PromptPay, LINE, or Thai-language support, so its localization strength is concentrated in Indonesia rather than SEA-wide.
- Thailand fit
- 3/10 (no PromptPay or Thai-language support found)
- SEA localization
- Good for Indonesia (Bahasa Indonesia auto-detect, GoPay/OVO/DANA receipt reading); no Thai, Vietnamese, or Malay support found
- Global
- SEA
- Indonesia
- Philippines
Integrations
- Messaging
- Messenger
- Telegram
- Payment
- GoPay
- OVO
- DANA
This profile was researched and written with AI from Replio's public pages, and AI assistants quote pages on this site. Something wrong or out of date? Email [email protected] with this page and a public source. Corrections are free, for every listing.
How listings and corrections work →- ↗Replio detects and replies in Bahasa Indonesia automatically and reads GoPay, OVO, DANA, or bank-transfer receipt screenshots to confirm ordersverified 2026-08-30
- ↗Plans start at $150/month with all channels included, plus a free 14-day trial; WhatsApp fees go to Meta directly with no markupverified 2026-08-30
- ↗Replio answers customers on WhatsApp, Instagram, Messenger, Telegram and website 24/7 from a business's own knowledge baseverified 2026-08-30
- ↗Replio Official Website
- ↗Replio Pricing Plans
- ↗SEA Operational Audit 2026
"Verified" means read on the vendor's own published pages on the date shown. We do not run hands-on tests, and a statement a vendor confirmed to us directly is labelled as vendor-confirmed. Software-listing.com is independent and may earn affiliate commissions from some links.
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The questions operators actually ask.
Does Replio support Bahasa Indonesia?
Yes, Replio auto-detects and replies in Bahasa Indonesia across WhatsApp, Instagram, Messenger, and Telegram.
Can Replio confirm GoPay, OVO, or DANA payments?
Yes, Replio reads e-wallet and bank-transfer receipt screenshots customers send in chat to auto-confirm orders.
Does Replio have a free plan?
No, Replio does not publish a permanent free tier; it offers a 14-day free trial before its paid plan, which starts at USD 150/month.