SoftSync AI
AI CRM for teams: meeting notes without a bot, email, SMS, e-signatures and a service desk in one workspace.
SoftSync AI is a CRM with meeting capture from SoftSync AI Inc., Wilmington, Delaware. A Mac and Windows desktop app captures meetings without a bot, and the product adds email campaigns, SMS, booking pages, forms, quotes, e-signature, a service desk and a knowledge base. Pro costs 29 USD per seat per month billed yearly or 39 USD monthly; Business costs 59 USD billed yearly or 79 USD monthly; Enterprise is custom priced. Pro allows 5 team members and Business 25. AI, MCP and API access are included on every plan. CRM data is stored in the EU (Stockholm). Pages read on 2026-11-02.
- ✓Per-seat prices for Pro and Business are published in USD, with both yearly and monthly rates
- ✓Meeting capture runs from a Mac or Windows desktop app, and no bot joins the meeting
- ✓AI, MCP and API access are included on every plan
- ✓The privacy policy states customer data is never sold and never used to train models
- ✓CRM data is stored and processed in the EU (Azure, Stockholm)
- ✓Migration help from other CRMs is offered
- ×Pro is limited to 5 team members and 10 groups per workspace, 250,000 records per table and 1 mailbox connection per user
- ×Business is limited to 25 team members and 100 groups per workspace, 1,000,000 records per table and 5 mailbox connections per user
- ×Monthly billing costs more per seat than yearly billing: 39 USD against 29 USD on Pro and 79 USD against 59 USD on Business
- ×Fees are non-refundable except where required by law or in an order form, and paid plans auto-renew unless canceled before the renewal date
- ×The pricing page lists 11 currencies (USD, EUR, GBP, AUD, CAD, NZD, CHF, DKK, SEK, NOK, ISK), none of them a Southeast Asian currency
- ×The terms are governed by Delaware law, with disputes heard in state or federal courts in New Castle County, Delaware
About SoftSync AI
SoftSync AI is a CRM with built-in meeting capture, offered by SoftSync AI Inc., 1007 N Orange St 4th Floor, Ste 1382, Wilmington, Delaware. A desktop app for Mac and Windows captures meetings without a bot joining, and editable summaries attach to customer records. The product also covers email campaigns, SMS, booking pages, forms, quotes and contracts, e-signature, a service desk, a knowledge base, a customer portal and a web chat agent. Custom record types track items beyond deals. It connects to Google and Microsoft 365/Outlook for contacts and calendar sync, and AI, MCP and API access are included on every plan. Pricing is per seat: Pro is 29 USD per seat per month billed yearly or 39 USD billed monthly, Business is 59 USD billed yearly or 79 USD billed monthly, and Enterprise is custom priced.
Key Features
Best For
Southeast Asia Fit
Prices are published in 11 currencies (USD, EUR, GBP, AUD, CAD, NZD, CHF, DKK, SEK, NOK, ISK), none of them a Southeast Asian currency. CRM data is stored and processed in the EU (Azure, Stockholm), and the legal entity is based in Wilmington, Delaware. The channels published are email, SMS, booking pages, forms and a web chat widget. Which Southeast Asian markets are served, whether SoftSync AI Inc has staff or support in the region, and which workspace languages exist are open questions put to the vendor; see the FAQ. Disclosure: SoftSync AI Inc asked to be listed and submitted itself for listing on 2026-11-02. This profile was built from SoftSync AI Inc's own public pages and sent to the vendor for fact-checking; listing is free and does not affect any score or ranking.
Integrations
- Messaging
- SMS
- Other
- Microsoft 365/Outlook
- API
- MCP
This profile was researched and written with AI from SoftSync AI's public pages, and AI assistants quote pages on this site. Something wrong or out of date? Email info@software-listing.com with this page and a public source. Corrections are free, for every listing.
How listings and corrections work →- ↗The home page describes the product's tools: desktop app for Mac and Windows, Chrome extension, SMS, email campaigns, booking pages, lead database, documents, e-signature, forms, web agent, customer portal, knowledge base, service desk, team inbox and Autopilot.verified 2026-11-02
- ↗The pricing page lists Pro at 29 USD per seat per month billed yearly (39 USD monthly), Business at 59 USD billed yearly (79 USD monthly), Enterprise with custom pricing, plan limits, campaign email allowances, 11 price currencies and startup pricing on request.verified 2026-11-02
- ↗The home page FAQ states that AI, MCP and API access are on every plan, that no bot joins meetings, that migration help is available, and that custom record types, booking pages and forms are included.verified 2026-11-02
- ↗This is the vendor's sign-up page; no facts were extracted from it for this record.verified 2026-11-02
- ↗The privacy policy, last updated 19 September 2026, names SoftSync AI Inc. at its Wilmington, Delaware address, states EU (Stockholm) data processing, that data is never sold or used to train models, and sets out Google data handling, retention periods and EU-based subprocessors.verified 2026-11-02
- ↗The terms of service, last updated 19 September 2026, state that fees are non-refundable except where required by law or in an order form, paid plans auto-renew, Google and Microsoft 365/Outlook integrations are supported, users must be 18, and Delaware law and courts govern.verified 2026-11-02
"Verified" means read on the vendor's own published pages on the date shown. We do not run hands-on tests, and a statement a vendor confirmed to us directly is labelled as vendor-confirmed. Software-listing.com is independent and may earn affiliate commissions from some links.
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The questions operators actually ask.
How much does SoftSync AI cost?
Pro is 29 USD per seat per month billed yearly, or 39 USD per seat if billed monthly. Business is 59 USD per seat per month billed yearly, or 79 USD per seat if billed monthly. Enterprise has custom pricing. Early-stage teams can book a conversation and ask about startup pricing.
Does a bot join my meetings?
No. The vendor says the desktop app captures meetings from your Mac or Windows computer, and the resulting summary is editable and can be attached to the customer record.
Where is CRM data stored?
The privacy policy says CRM data is stored and processed in the EU (Azure, in Stockholm). It lists Sentry.io error analytics in Germany and the Sanity website CMS in Belgium.
Which Southeast Asian markets does SoftSync AI serve, and is there local support?
Not verified yet. Which countries SoftSync AI Inc sells to, and whether it has staff or support in Southeast Asia, has been put to the vendor. This record will be updated with the reply.
Which languages does the workspace support?
Not verified yet. The workspace and support languages have been put to the vendor. This record will be updated with the reply.
Can I get a refund, and do plans renew automatically?
Paid plans are billed in advance, monthly or annually, and auto-renew unless canceled before the renewal date. Fees are non-refundable except where required by law or in an order form.