Stringee
Hanoi-built CPaaS powering AI voice bots and an omnichannel contact center across Zalo, Facebook, and voice for Vietnamese banks and telcos
Stringee is a Hanoi-built CPaaS and AI contact-center platform best suited to Vietnamese banks, telcos, and enterprises that need Zalo Official Account support unified with voice, video, and Facebook Messenger in one agent interface. It has no confirmed LINE OA or non-Vietnam SEA payment-rail integrations, so its localization stays Vietnam-specific.
Judged on regional fit, not vendor glossies.
Vietnam-built contact-center platform with no LINE OA or Thai payment rail integration found.
Deep Vietnam-specific integration (Zalo OA, Vietnamese bank/telco customers) but no confirmed operations in other SEA markets beyond a Mumbai office.
No LINE OA integration found; the platform is built around Zalo, Facebook Messenger, and voice/video channels.
No named Shopee, Lazada, or TikTok Shop integration found; built for contact-center and CPaaS use cases rather than marketplace sync.
Quote-based enterprise pricing with no published free tier or entry-level rate found.
- ✓Native Zalo OA integration alongside voice, video, and Facebook Messenger in one contact center
- ✓Established customer base including Viettel, Techcombank, and TPBank
- ✓AI chatbot-to-agent handoff built into the contact-center workflow
- ×Vietnam-focused; no confirmed LINE OA, PromptPay, or GCash integration
- ×Pricing is quote-based with no published rate card
- ×Enterprise-oriented sales process may not suit very small businesses
About Stringee
Stringee is a Hanoi-headquartered communications-platform-as-a-service (CPaaS) provider, founded in 2017, offering voice, video, SMS, and chat APIs plus StringeeX, an omnichannel contact center that unifies voice calls, video calls, live chat, email, SMS, Facebook Messenger, and Zalo into one agent interface with automatic call distribution, IVR, call and video recording, and AI chatbot-to-agent handoff. It serves more than 3,000 Vietnamese enterprises and 70 million end users, including Viettel, Mobifone, VNDIRECT, Techcombank, and TPBank.
Key Features
Best For
Southeast Asia Fit
Stringee is one of the few CPaaS and contact-center vendors built and hosted in Vietnam specifically for Vietnamese enterprise needs, with native Zalo Official Account distribution alongside voice, video, and Facebook Messenger in a single contact-center interface. Its customer base of Vietnamese banks (Techcombank, TPBank) and telcos (Viettel, Mobifone) reflects deep integration into Vietnam's regulated sectors. It has no confirmed LINE OA, PromptPay, or GCash-related integrations, and its documented presence outside Vietnam is limited to a stated Mumbai office.
- Thailand fit
- 0/10 (Vietnam-built contact center platform; no LINE OA or PromptPay integration found)
- SEA localization
- Deep for Vietnam (Zalo OA distribution, Vietnamese bank and telco customer base); limited confirmed presence outside Vietnam beyond a stated Mumbai office
- Vietnam
Integrations
- Messaging
- Zalo
- Facebook Messenger
- Other
- CRM systems
- ↗Stringee is a Vietnamese CPaaS offering voice, video, SMS, and chat APIs, plus the StringeeX contact center productverified 2026-09-02
- ↗StringeeX integrates voice call, video call, chat, email, SMS, Facebook, and Zalo into one interface for agents, with automatic call distribution, IVR, and recordingverified 2026-09-02
- ↗Stringee's offices are located in Hanoi, Vietnamverified 2026-09-02
- ↗Stringee, introduced in 2017, has over 3,000 enterprises using the platform with 70 million end users, including major customers Viettel, Mobifone, VNDIRECT, Techcombank, and TPBankverified 2026-09-02
- ↗Stringee Official Website
- ↗Stringee Pricing Plans
- ↗SEA Operational Audit 2026
We verify pricing and features via official vendor documentation and live platform audits. Software-listing.com is independent and may earn affiliate commissions from some links.
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The questions operators actually ask.
Does Stringee integrate with Zalo?
Yes, StringeeX, Stringee's omnichannel contact center, automatically distributes Zalo Official Account messages to live agents alongside voice, video, email, SMS, and Facebook Messenger channels.
How much does Stringee cost?
Stringee's pricing is quote-based for its CPaaS APIs and StringeeX contact center; no public rate card was found, and businesses must contact Stringee for a quote.
Who uses Stringee?
Stringee reports more than 3,000 enterprise customers and 70 million end users in Vietnam, including Viettel, Mobifone, VNDIRECT, Techcombank, and TPBank.