SaaS · Analysis

SEA SaaS Tracker: Xendit, KiotViet, and Sapo Updates

Dated changelog of pricing and feature changes for Xendit, KiotViet, and Sapo from July-September 2026, sourced from vendor help centers and press coverage.

Software Listing Editorial Team·September 4, 2026·2 min read

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Xendit: three new fees take effect 2026-10-01 (2026-09-01 for Philippines-contracted merchants) — a Xendit Processing Fee on every transaction attempt including refunds and failed attempts, a USD 50/mo Monthly Minimum Fee on Dormant Accounts (no transactions in 180 days, or monthly invoice under USD 50), and a USD 250/mo Monthly Maintenance Fee for merchants still on the legacy API. KiotViet signed a cooperation agreement with NAPAS on 2026-08-05 to deploy VietQRPay on its platform and expand VietQRGlobal for international tourist payments. Sapo's August 2026 POS update added serial/IMEI-based product tracking, batch expiration-date alerts with a batch product report, and a single payment voucher ("phiếu chi") that settles multiple unpaid purchase orders at once. No pricing-tier change was confirmed for KiotViet or Sapo this cycle.

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Software Listing Editorial Team10+ yrs

SaaS & AI Research Desk · Thailand, Singapore, Vietnam, Indonesia, Philippines, Malaysia expertise

SEA SaaS Tracker: 2026-09-04

Dated log of vendor pricing and feature changes for Xendit, KiotViet, and Sapo over the last cycle. Every line below is sourced.

Xendit

A new Xendit Processing Fee applies to every transaction attempt — payment acceptance, payouts, and refunds, including failed attempts. It takes effect 2026-10-01 (2026-09-01 for merchants contracted to Xendit Philippines Inc.). The fee amount varies by country and payment method, and Xendit has not published a flat rate.
A Monthly Minimum Fee of USD 50 (or local-currency equivalent) now applies to accounts classified as Dormant. That means no transactions within 180 calendar days of go-live or the last transaction, or a total monthly invoice under USD 50 excluding chargeback fees. It starts 2026-10-01.
A Monthly Maintenance Fee of USD 250 (or local-currency equivalent) now applies to merchants still on Xendit's legacy API. It also starts 2026-10-01 — the same date set as the migration deadline to the current Payments and Payouts API.
Xendit confirmed no new Shopee, TikTok Shop, VietQR, PromptPay, or GCash integration this cycle.

Three new fees, all layered onto the existing schedule rather than replacing it. None of them touch the published list price.

Source: Xendit Help Center, "Xendit Pricing Policy" (help.xendit.co/hc/en-us/articles/59516240127129-Xendit-Pricing-Policy).

KiotViet

KiotViet signed a cooperation agreement with NAPAS on 2026-08-05 to deploy VietQRPay on its platform and expand VietQRGlobal. The pitch: international tourists scan a QR code with their home-country banking app and pay Vietnamese merchants directly.
No rollout date or per-merchant pricing for the VietQRPay activation has been published yet.
No pricing-tier change confirmed for KiotViet this cycle.

Source: VnExpress, "KiotViet hợp tác Napas triển khai giải pháp thanh toán mã QR," 2026-08-05; corroborated by VietnamPlus, Thời báo Ngân hàng, and Tạp chí Kinh tế Tài chính, same date.

Sapo

Sapo POS's August 2026 update added serial/IMEI-based product tracking. Store owners can now manage inventory quantity, warranty periods, and after-sales policy per individual unit by its IMEI/Serial code.
The same update added batch expiration-date alerts and a batch product report, surfacing which lots are nearing expiry before they need clearing or discounting.
It also added a single payment voucher ("phiếu chi") that auto-applies a payment across multiple purchase orders marked "received but unpaid" or "partially paid". One voucher settles them all, instead of closing each purchase order on its own.
No pricing-tier change confirmed for Sapo this cycle.

Source: Sapo Blog, "Sapo POS update tháng 8: Những tính năng giúp chủ shop tối ưu vận hành" (sapo.vn/blog/sapo-pos-update-thang-8-nhung-tinh-nang-moi).

What didn't move this cycle

No pricing-tier change turned up for Sapo or KiotViet. KiotViet's VietQR expansion via NAPAS is the only local-integration news in this batch — Xendit and Sapo added none.

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