AI ToolFrom $1500/monthAffiliate Program
Haptik
Indian-rooted conversational AI used by SEA telcos, banks, and consumer brands at enterprise scale
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⭐ 4.4/5 · 612 reviews
via G2, Capterra or Trustpilot
About Haptik
Haptik is a Mumbai-headquartered conversational AI platform (acquired by Jio) used by SEA telcos, banks, insurance companies, and consumer brands for AI-powered customer support, sales, and engagement across WhatsApp, web chat, voice, Facebook Messenger, and Instagram. Used by Singtel, AIA, Tata, and major SEA enterprises for high-volume conversational automation.
Key Features
✓ Multi-channel conversational AI (WhatsApp, web, voice, Messenger, Instagram, IVR)
✓ Generative AI integrations (GPT-4, Claude, Gemini) within the bot framework
✓ Industry-specific accelerators for banking, insurance, telecom, e-commerce
✓ Multilingual NLU for English, Hindi, Bahasa, Thai, Vietnamese, Filipino
✓ CRM integrations (Salesforce, HubSpot, Zendesk) and ticketing routing
✓ Voice bot capability with ASR and TTS for SEA languages
Best For
SEA telcos automating support across WhatsApp and IVR for millions of subscribersInsurance companies handling claims FNOL and policy queries via conversational AIBank customer support deflecting tier-1 queries from human agentsConsumer brands running 24/7 sales and support across multiple chat channels
Pricing
Modelsubscription
Free tier✗ No
Starts at$1500/month
Details
CategoryAI Assistant
LanguagesEN, ID, TH
Updated2026-05-06