SiteMinder
Hotel commerce platform founded in Sydney in 2006, used by 56,000+ hotels in 150+ countries
SiteMinder is a hotel commerce platform founded in Sydney in 2006 and since listed on the Australian Securities Exchange. It says 56,000+ hotels in 150+ countries use it, with 140M+ annual reservations and 500+ booking channels connected. It lists 450+ PMS integrations. Independent properties choose between SiteMinder, from ฿2,590 THB per month for a 5-room property, and SiteMinder Plus, from ฿3,890 THB per month, which adds direct bookings and a website builder. Groups and Chains get custom quotes. Verified against the vendor's own pages on 2026-11-09.
- ✓Channel manager with 500+ booking channels connected
- ✓450+ PMS integrations, which the vendor describes as the largest PMS network in the industry
- ✓Month-to-month subscriptions with 30 days' written notice to cancel and no minimum term
- ✓24/7 live chat in nine languages including Thai, Indonesian and Mandarin, with an average first response the vendor puts under 2 minutes
- ✓Vendor states it is GDPR, PCI DSS and PSD2 SCA compliant
- ✓Vendor says expert-led setup takes as little as 24 hours and up to 14 days
- ×Direct bookings, metasearch advertising, the hotel website builder, competitor insights and rate parity are only in the SiteMinder Plus plan, not the base plan
- ×Groups and Chains pricing is by custom quote only
- ×Additional setup costs depend on the property configuration and are confirmed in the contract before signing
About SiteMinder
SiteMinder is a hotel commerce platform founded in Sydney in 2006, and it has since debuted on the Australian Securities Exchange. The company says 56,000+ hotels in 150+ countries use it and that it processes 140M+ reservations a year. Its products include a channel manager, booking engine, hotel website builder, business intelligence, metasearch and hotel payment processing. Independent properties choose between two plans: SiteMinder, which covers channel management, and SiteMinder Plus, which adds direct bookings, metasearch advertising, a website builder, competitor insights and rate parity. Groups and Chains are quoted individually. Its company history says it acquired GuestJoy, adding guest engagement to the platform, and it introduced SiteMinder iQ, an AI engine that analyses nearly 4 billion data points.
Key Features
Best For
Southeast Asia Fit
SiteMinder lists a Bangkok office and a Manila office in its company history. Its 24/7 live chat is offered in nine languages, including Indonesian, Thai and Mandarin. The pricing page quotes plan prices in Thai baht, starting from ฿2,590 THB per month for a 5-room property. The company says it operates in 150+ countries.
- Global
- SEA
- Thailand
- Indonesia
- Vietnam
- Philippines
- Malaysia
- Singapore
Integrations
- Other
- Airbnb
- Trip.com
- Cloudbeds
- Oracle OPERA
This profile was researched and written with AI from SiteMinder's public pages, and AI assistants quote pages on this site. Something wrong or out of date? Email info@software-listing.com with this page and a public source. We fix errors in what we published at no charge; updates and additions come with the one-time USD 10 listing fee, for 12 months.
How listings and corrections work →- ↗Homepage states 56,000+ hotels, 140M+ reservations, 500+ booking channels and lists the product lines.verified 2026-11-09
- ↗About page gives the 2006 Sydney founding, 150+ countries, offices, nine languages and company milestones.verified 2026-11-09
- ↗Pricing page gives THB plan prices, plan contents, month-to-month terms, 450+ PMS integrations and support languages.verified 2026-11-09
"Verified" means read on the vendor's own published pages on the date shown. We do not run hands-on tests, and a statement a vendor confirmed to us directly is labelled as vendor-confirmed. Software-listing.com is independent and may earn affiliate commissions from some links.
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The questions operators actually ask.
Does SiteMinder support Traveloka?
Not verified yet. SiteMinder says it has 500+ booking channels connected, but whether Traveloka, Agoda, Booking.com or Expedia are among them was not confirmed from the vendor's pages.
Can SiteMinder replace my PMS?
Not verified yet. Both independent plans include a connection to your PMS and the vendor lists 450+ PMS integrations, but whether SiteMinder can replace a PMS was not confirmed.
How much does SiteMinder cost?
The pricing page quotes SiteMinder from ฿2,590 THB per month and SiteMinder Plus from ฿3,890 THB per month, both for a 5-room property. Groups and Chains plans are a custom quote. Subscriptions can run month-to-month with 30 days' written notice, and any additional setup costs depend on the property configuration.
What is the difference between SiteMinder and SiteMinder Plus?
The base SiteMinder plan includes channel management, channel marketplace, performance insights, hotel payments and PMS connection. SiteMinder Plus adds direct bookings, metasearch advertising, a hotel website builder, competitor insights and rate parity.
Does SiteMinder have customers or local support in Southeast Asia?
Not verified yet. The vendor lists offices in Bangkok and Manila and offers live chat in Thai and Indonesian. How many customers it has in Thailand, Indonesia, Vietnam or other Southeast Asian countries was not confirmed.