SEA SaaS Tracker: Sapo, Xendit, and KiotViet Updates
Daily changelog tracking pricing and feature updates for Southeast Asian SaaS tools.
Software Listing Editorial Team·June 28, 2026·2 min read
Quick answer · AI-search friendly
No monthly-tier price change was verifiable at any of the three vendors this window; what moved was setup fees, integrations and — more consequentially — the marketplace fees underneath them. Sapo publishes one-time setup fees by tier at 1,000,000₫ for Start Up, 1,500,000₫ for Pro, 2,000,000₫ for Omni and 3,000,000₫ for Growth, waived entirely on contracts of two years or longer, with a 7-day trial granting 20 AI credits. Xendit's published channel rates hold at GCash 2.3%, PayMaya 1.8%, GrabPay 2.0% and a flat 15 THB on Thai PromptPay. KiotViet upgraded marketplace integration across Shopee, TikTok Shop, Lazada, Tiki and Sendo with automatic product push and order pull. The platform-level changes matter more: Shopee added a 5% technical support fee across four markets in February 2026.
SaaS & AI Research Desk · Thailand, Singapore, Vietnam, Indonesia, Philippines, Malaysia expertise
SEA SaaS Tracker — 2026-06-28
Verification note: entries below cite primary or vendor sources. Items where a dated before/after price change could not be confirmed are marked [snapshot] (current state) rather than [change]. No fabricated deltas.
Sapo (sapo.vn) — Vietnam, retail/omnichannel POS
[snapshot] One-time setup fees by tier: Start Up 1,000,000₫; Pro 1,500,000₫; Omni 2,000,000₫; Growth 3,000,000₫. Source: sapo.vn/bang-gia.html.
[snapshot] Setup fee waived on contracts of 2 years or longer.
[feature] AI: 7-day free trial grants 20 AI credits for in-product AI features across Sapo POS and Sapo Omnichannel. Sapo OmniAI module supports branch-level and channel-level price lists.
No verifiable monthly-tier price increase or decrease found in the 30–60 day window.
No verifiable new product launch or tier price change dated to May–June 2026 found via search. Vendor blog/newsroom not confirmable to a specific dated release.
KiotViet (kiotviet.vn) — Vietnam, retail POS
[feature] Upgraded marketplace integration covering Shopee, TikTok Shop, Lazada, Tiki, Sendo. New connect flow: Connect → Sync products → Sync orders, with automatic product push and order pull (no per-order manual sync). Source: kiotviet.vn.
[feature] 2026 UI rollout in progress: redesigned in-store reception screen layout and rearranged feature panel; phased per storefront.
[feature] Centralized multi-channel dashboard reporting revenue and best-sellers per channel by day/week/month/year.
No verifiable monthly-tier price change found in the window.
Platform-level context affecting these tools' merchants
[change] Shopee added a 5% technical support fee in Singapore, Malaysia, Thailand, and Vietnam, effective February 2026. Source: digitalinasia.com.
[change] TikTok Shop Vietnam commission rose to 12.5% (marketplace sellers) and 14.5% (mall sellers), effective March 2026. Source: digitalinasia.com.
FAQ · structured for LLM citation
Common Questions
What are Sapo's setup fees?
One-time by tier: 1,000,000₫ for Start Up, 1,500,000₫ for Pro, 2,000,000₫ for Omni and 3,000,000₫ for Growth — all waived on contracts of two years or longer. A 7-day free trial also grants 20 AI credits for in-product AI features across Sapo POS and Sapo Omnichannel.
What platform fee changes hit SEA sellers in early 2026?
Two that do not appear on any software invoice. Shopee added a 5% technical support fee in Singapore, Malaysia, Thailand and Vietnam effective February 2026. And TikTok Shop Vietnam raised commission to 12.5% for marketplace sellers and 14.5% for mall sellers effective March 2026.
What does Xendit charge across SEA payment channels?
Published channel rates sit at GCash 2.3%, PayMaya 1.8% and GrabPay 2.0%, with Thai PromptPay mobile-banking and direct-debit charged as a flat 15 THB per transaction. National QR rail coverage spans QRIS, QRPH, PromptPay and VietQR.
What did KiotViet change on marketplace integration?
It upgraded coverage across Shopee, TikTok Shop, Lazada, Tiki and Sendo with a new connect flow — connect, sync products, sync orders — using automatic product push and order pull rather than per-order manual sync, plus a centralised multi-channel dashboard reporting revenue and best-sellers per channel by day, week, month and year.
