SaaS · Analysis

SEA SaaS Tracker: Xendit, Sapo, and KiotViet Updates

Daily changelog tracking pricing and feature updates for Southeast Asian SaaS tools.

Software Listing Editorial Team·June 29, 2026·2 min read

Written by

SaaS & AI Research Desk · Thailand, Singapore, Vietnam, Indonesia, Philippines, Malaysia expertise

Tracked tools: Xendit, Sapo, KiotViet. Tracking window: 2026-04-29 to 2026-06-29.

Xendit (Payments / Payment Gateway, HQ Jakarta)

Regional expansion: US and Australia operations planned to begin Q2 2026 (Apr-Jun 2026), extending past core SEA markets.
Latin America rollout continuing through 2026, starting with Mexico and Colombia.
Thailand PromptPay: void capability live for Thai QR PromptPay transactions; QR refund capability slated for 2026.
Thailand pricing (current): PromptPay 0.8% per transaction; local cards 3.2% per transaction.
Pricing model unchanged: transaction-based, no monthly minimum, no setup fee.

Marketplace integration impact: TikTok Shop Vietnam revised seller fees effective 2026-05-09. Platform commission default 12.50% (Marketplace) and 15.50% (Mall) for categories outside the full-fee table; transaction fee 6.00%; order processing fee fixed at VND 3,000 per delivered order. This affects net margin on orders synced through Sapo's TikTok Shop connector. The fee change is TikTok's, not Sapo's.
Sapo TikTok Shop connector (current state): centralized multi-account order, product, and customer management; automatic stock increment and decrement on TikTok Shop transactions; order-status sync into Sapo delivery management.
No change to Sapo subscription pricing found in the window. Listed pricing: from VND 269,000/month, free tier for sub-scale online-only stores.

Bundled compliance suite: e-invoice (hoa don dien tu), digital signature (chu ky so), and accounting software now included at no extra cost across all subscription tiers.
KiotVietQR AI features: voice-command order and QR-code creation; instant payment notification; automatic fund transfer about 1 second after a successful QR scan.
Pricing (most recent verified, effective 2025-05-01, per outlet): Support VND 250,000/month; Professional VND 310,000/month; Premium VND 490,000/month. 14-day free trial across devices.
No new KiotViet price change confirmed within the 30-60 day window.

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