Software for Veterinary Clinics in Southeast Asia
Veterinary practice management: patient and client records, appointments, inventory, reminders, and single-payer billing at the counter.
Tools serving this industry
kumoVet
Healthcare · Paid · SEA, Malaysia, Indonesia, Thailand
kumoVet is a cloud clinic-management system for veterinary clinics, animal medical centres and pet grooming centres, built by Gocloud Technologies (M) Sdn Bhd in Petaling Jaya, Malaysia — the same vendor behind kumoDent, kumoDoc and the Aoikumo salon platform. It covers pet electronic medical records with AI speech-to-text case notes, multi-pet-per-owner profiles, appointment scheduling with online booking, vaccination reminders, boarding management and treatment plans, service packages with redemption tracking, telehealth, inventory with inter-branch transfers, and billing with LHDN-compliant e-invoicing. Reminders go out over SMS, WhatsApp, LINE and email from one platform, and the interface ships in English, Chinese, Thai and Bahasa Indonesia. The vendor states 2,500-plus clinic and wellness centres across 11 countries and holds ISO/IEC 27001:2022 certification from SIRIM QAS International. Pricing is not published.
Veterinary software in Southeast Asia is overwhelmingly single-country, because the only thing binding a vet system to a market is language and the tax document, and most vendors solve one of each. kumoVet is the exception found: four interface languages, LHDN e-invoicing for Malaysia, and reminders that ride SMS, WhatsApp, LINE and email so the same product works in a WhatsApp market and a LINE market without a channel swap. It is also the only SEA veterinary system found linked to a pet insurer at all — oyen Pet Insurance and Takaful in Malaysia — in a region where the animal's owner is otherwise the entire payer.
VetOps
Healthcare · From PHP 499/month · SEA, Philippines
VetOps is a cloud veterinary practice-management system for clinics in the Philippines, covering client and pet records, appointments and calendar, SOAP notes with prescriptions and vaccines, walk-in management, POS and billing with estimates and invoices, inventory with stock levels and expiration dates, grooming, pet boarding, reports and staff roles. Reminders go out by SMS through TxtFlow. It is one of very few veterinary systems in Southeast Asia that publishes a price: PHP 499 a month after three free months, with unlimited clients, patients and staff accounts, no per-user fee and no setup fee for standard onboarding. SMS carrier charges and hardware sit outside that figure and remain the clinic's own expense. Access is by web plus an Android app; no iOS app is documented.
The Philippines is the clearest illustration of the price ceiling on Southeast Asian veterinary software. There is no insurer and no state payer behind a pet consultation — the owner settles in full at the counter — so a clinic's software budget is bounded by what a household will pay for a dog's vaccination, not by what an insurer reimburses. VetOps prices to that reality at PHP 499 a month flat, roughly a twentieth of what the global veterinary platforms publish for their home markets, and puts grooming, boarding and POS inside the same plan because those are where a Philippine vet clinic's margin actually sits.
Vetpresso
Healthcare · From THB 12000/year · SEA, Thailand
Vetpresso is a Thai cloud system for veterinary clinics, animal hospitals and university teaching hospitals. It carries the clinical half a vet expects — medical records with photos and video, vaccination scheduling with SMS and LINE notification and printed certificates, lab and blood-test comparison with IDEXX Catalyst integration, and an IPD module with room management and Census/LOS reporting. What separates it from the rest of the SEA veterinary category is the business half: a POS issuing Thai tax documents and accepting PromptPay QR, purchasing and multi-warehouse inventory with lot and expiry tracking, a full chart of accounts producing PP30, PP36 and PND 1/3/53, and payroll computing commissions and สปส.1-10 social security. Pricing is published as an annual ladder from THB 12,000 to THB 450,000 and billed on user count rather than data volume.
Veterinary practice in Southeast Asia has no insurer and no state payer behind it — the owner settles at the counter — so a vet clinic is financially a small retail and service business that happens to employ clinicians. Vetpresso is the clearest expression of that in the region: it puts Thai statutory accounting and payroll inside the veterinary record rather than beside it, so the same system that logs a vaccination also files PP30 and computes สปส.1-10. It is also one of the few SEA veterinary vendors that publishes a price at all, and the only Thai one found doing so — Vettale, DRX and Izpal all route to a demo booking instead.
Vendor-published customers include: โรงพยาบาลสัตว์เนินพลับหวาน, โรงพยาบาลสัตว์ มหาวิทยาลัยสงขลานครินทร์, ไทยเจริญสัตวแพทย์, รพส.แหลมฉบัง-บางละมุง, โรงพยาบาลสัตว์ Pets Life, คลินิกร่อนพิบูลย์สัตวแพทย์, โรงพยาบาลสัตว์เพื่อนสาทร, เพอร์ พอว์ เพ็ท แคร์