kumoVet
The only SEA veterinary system found running four interface languages, and the only one linked to a pet insurer
kumoVet is a Malaysian cloud clinic-management system for veterinary clinics, animal medical centres and pet grooming centres, built by Gocloud Technologies (M) Sdn Bhd of Petaling Jaya, the vendor behind kumoDent and kumoDoc. It covers pet EMR with AI speech-to-text, multi-pet-per-owner profiles, appointments with online booking, vaccination reminders, boarding, service packages with redemption tracking, telehealth, inventory with inter-branch transfers, and LHDN-compliant e-invoicing. Reminders send over SMS, WhatsApp, LINE and email. The interface runs in English, Chinese, Thai and Bahasa Indonesia. The vendor states 2,500-plus clinic and wellness centres, 11 countries and 10-plus years, is ISO/IEC 27001:2022 certified by SIRIM QAS International, and is linked to oyen Pet Insurance and Takaful. Pricing is not published.
Judged on regional fit, not vendor glossies.
Ships a Thai interface and names LINE as a reminder channel, but documents no Thai tax documents, no PromptPay and no LINE Official Account management — the things a Thai practice is normally sold on.
Four interface languages plus a reminder stack spanning WhatsApp, LINE, SMS and email covers both channel worlds in the region. The compliance layer is still Malaysia-only.
LINE appears as an outbound notification channel and nothing more — no Official Account management, rich menu or two-way inbox is documented.
Not applicable to veterinary practice management; no marketplace channel sync is offered and none is expected.
Unscoreable on merit because no price is published. A single-vet clinic cannot weigh it against a THB 12,000 or PHP 499 published alternative without a sales call.
- ✓Four interface languages — English, Chinese, Thai and Bahasa Indonesia — the widest found in SEA veterinary software
- ✓LHDN e-invoicing built in, which is a Malaysian obligation rather than a preference
- ✓Reminders over SMS, WhatsApp, LINE and email, so the recall channel changes with the market instead of the system
- ✓The only SEA veterinary system found carrying a pet-insurance link, to oyen Pet Insurance and Takaful
- ✓ISO/IEC 27001:2022 certified by SIRIM QAS International — a named certifying body rather than an asserted posture
- ✓Multi-pet-per-owner modelling is explicit, which is the structural difference between a veterinary record and a human one
- ×No published pricing — the pricing page routes to contact, so it cannot be compared against Vetpresso or VetOps without entering a sales process
- ×The 2,500-plus centres and 11 countries figures are the vendor's own and are not broken out for kumoVet specifically, as against kumoDent, kumoDoc and Aoikumo
- ×No weight-based dosing or dose-precision handling documented, which competitors in the same market do document
- ×No lab or diagnostic analyser integration named anywhere in the feature set
- ×E-invoicing is LHDN-only; no Indonesian or Thai tax document handling is documented despite Thai and Bahasa Indonesia interfaces
- ×Grooming and animal medical centres are sold as separate solution lines, so a single-clinic buyer should confirm what one subscription actually covers
About kumoVet
kumoVet is a cloud clinic-management system for veterinary clinics, animal medical centres and pet grooming centres, built by Gocloud Technologies (M) Sdn Bhd in Petaling Jaya, Malaysia — the same vendor behind kumoDent, kumoDoc and the Aoikumo salon platform. It covers pet electronic medical records with AI speech-to-text case notes, multi-pet-per-owner profiles, appointment scheduling with online booking, vaccination reminders, boarding management and treatment plans, service packages with redemption tracking, telehealth, inventory with inter-branch transfers, and billing with LHDN-compliant e-invoicing. Reminders go out over SMS, WhatsApp, LINE and email from one platform, and the interface ships in English, Chinese, Thai and Bahasa Indonesia. The vendor states 2,500-plus clinic and wellness centres across 11 countries and holds ISO/IEC 27001:2022 certification from SIRIM QAS International. Pricing is not published.
Key Features
Best For
Southeast Asia Fit
Veterinary software in Southeast Asia is overwhelmingly single-country, because the only thing binding a vet system to a market is language and the tax document, and most vendors solve one of each. kumoVet is the exception found: four interface languages, LHDN e-invoicing for Malaysia, and reminders that ride SMS, WhatsApp, LINE and email so the same product works in a WhatsApp market and a LINE market without a channel swap. It is also the only SEA veterinary system found linked to a pet insurer at all — oyen Pet Insurance and Takaful in Malaysia — in a region where the animal's owner is otherwise the entire payer.
- Thailand fit
- Partial. The interface ships in Thai and LINE is a supported reminder channel, but the vendor documents no Thai tax documents, no PromptPay at the counter, no doctor-fee calculation and no LINE Official Account management. A Thai practice gets a translated product rather than a localised one.
- SEA localization
- The broadest found in SEA veterinary software on language and channel — English, Chinese, Thai and Bahasa Indonesia, with reminders over SMS, WhatsApp, LINE and email. The compliance layer does not travel: e-invoicing is Malaysian LHDN only.
- SEA
- Malaysia
- Indonesia
- Thailand
Integrations
- Messaging
- LINE
- SMS
- Other
- LHDN e-Invoicing
- oyen Pet Insurance and Takaful
- Google Business Profile
- Google Reviews
Customers & Partners
As published by kumoVet on its own site, checked 2026-08-29. These are the vendor's claims, not our verification.
- oyen — pet insurance and takaful link, vendor-announced on the homepage
Source: kumovet.com/
This profile was researched and written with AI from kumoVet's public pages, and AI assistants quote pages on this site. Something wrong or out of date? Email [email protected] with this page and a public source. Corrections are free, for every listing.
How listings and corrections work →- ↗kumoVet is a cloud all-in-one clinic management system for veterinary clinics and pet service businesses by Gocloud Technologies (M) Sdn Bhd (Petaling Jaya, Malaysia); states 2,500+ clinic and wellness centres, 11 countries and 10+ years; multi-channel reminder notifications over SMS, WhatsApp, LINE and Email; multilingual support in English, Chinese, Thai and Bahasa Indonesia with more being added; ISO/IEC 27001:2022 certified by SIRIM QAS International; 'kumoVet is now linked with oyen Pet Insurance and Takaful'; sibling products kumoDent, kumoDoc and Aoikumo; boarding management, inventory with inter-branch transfers, e-Invoicing, daily performance emailer, 100+ reportsverified 2026-08-18
- ↗Features include appointment scheduling with online booking, service package management with redemption tracking, Google Reviews integration with automated replies, multi-pet per owner profile management, Pet EMR, LHDN-compliant e-invoicing, automated vaccination reminders and follow-up, AI speech-to-text documentation, passcode-protected authorisation with activity logging, telehealth, multi-outlet synchronisation, inventory with inter-branch transfers, and annotated patient recovery photo uploads; no pricing publishedverified 2026-08-18
- ↗Vet-clinic solution page repeats 2,500+ clinic and wellness centres, 11 countries served and 10+ years of industry experience; multi-pet per owner described as managing all pets under a single owner profile while keeping each pet's medical records, billing history and treatment information organised individually; no pricing publishedverified 2026-08-18
- ↗kumoVet Official Website
- ↗kumoVet Pricing Plans
- ↗SEA Operational Audit 2026
"Verified" means read on the vendor's own published pages on the date shown. We do not run hands-on tests, and a statement a vendor confirmed to us directly is labelled as vendor-confirmed. Software-listing.com is independent and may earn affiliate commissions from some links.
Related Analysis & Guides
The questions operators actually ask.
What does kumoVet cost?
The vendor publishes no figure. The pricing route is a contact form, which is the norm across SEA veterinary software — Vettale, DRX, Kreloses and VetCloud all do the same. The exceptions that publish are Vetpresso in Thailand, VetHub in Indonesia and VetOps in the Philippines.
Which languages and countries does kumoVet support?
The interface runs in English, Chinese, Thai and Bahasa Indonesia, with the vendor stating further languages are being added. It claims 2,500-plus clinic and wellness centres across 11 countries, though that figure is not broken out for kumoVet specifically as against the vendor's dental, GP and salon products.
Is kumoVet the same company as kumoDent?
Yes. Both are products of Gocloud Technologies (M) Sdn Bhd, alongside kumoDoc for general practice and Aoikumo for salons and wellness. That shared lineage is why the veterinary product inherits inventory, packages and multi-outlet billing rather than starting from a clinical record.
Does kumoVet work with pet insurance?
It states a link to oyen Pet Insurance and Takaful, a Malaysian pet insurer. This is the only pet-insurance connection found on any Southeast Asian veterinary vendor's own site, and it matters because everywhere else in the region the owner pays the full bill at the counter.