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Chatbase
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Chatbase

Train a custom AI chatbot on your own data and embed it on your website — used by thousands of SEA SMEs for customer support automation

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⭐ 4.4/5 · 3,210 reviews
via G2, Capterra or Trustpilot
•Pricing Verified May 2026
•Features Verified May 2026
•Thailand Fit Reviewed May 2026
Software Listing Editorial Team
Reviewed & Verified by
SaaS & AI Research Desk • Thailand, Singapore, Vietnam, Indonesia, Philippines, Malaysia Expertise
Structured Snapshot
Best For
Thai and Malaysian SMEs automating repetitive FAQ support on their website without hiring extra agents
Pricing
Freemium
Free Trial
Yes
Thailand Fit
High
SEA Localization
Strong
Main Competitor
Shopify

About Chatbase

Chatbase lets businesses upload documents, website URLs, or FAQs and instantly generate a custom AI chatbot powered by GPT-4o. The resulting bot can handle customer questions, qualify leads, and route complex issues to human agents. SEA SMEs use it to automate support on websites, embed it inside WhatsApp flows, or power internal knowledge bases for distributed teams. No coding required to get started.

Key Features

✓ Upload PDFs, docs, URLs, or plain text to train a chatbot in under 5 minutes
✓ GPT-4o powered responses with customizable persona, tone, and fallback messages
✓ Embeddable chat widget for any website with custom branding and color options
✓ API access for integration into WhatsApp, LINE, Telegram, and custom apps
✓ Lead capture forms inside the chat flow to collect emails and phone numbers
✓ Multi-language response capability supporting 80+ languages including TH, ID, VI, and MS

Best For

Thai and Malaysian SMEs automating repetitive FAQ support on their website without hiring extra agentsPhilippines e-commerce sellers building a first-response bot before routing complex issues to human supportSingapore SaaS companies creating internal knowledge base bots for distributed remote teamsIndonesian startups that need a quick multilingual Bahasa Indonesia chatbot without custom NLP development

Sources & Verification

We verify pricing and features via official vendor documentation and live platform audits. Software-listing.com is independent and may earn affiliate commissions from some links.

Related Analysis & Guides

Pricing

Modelfreemium
Free tier✓ Yes
Starts at$40/month

Affiliate Program

Commission: 30% recurring commission for 12 months
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Details

CategoryAI Chatbot
LanguagesEN, TH, ID
Updated2026-05-20