AI ToolPaid
Gupshup
Conversational AI cloud powering 45K+ brands with WhatsApp, SMS, and voice bots across SEA
Visit Site →
⭐ 4.2/5 · 180 reviews
via G2, Capterra or Trustpilot
•Pricing Verified May 2026
•Features Verified May 2026
•Thailand Fit Reviewed May 2026
Reviewed & Verified by
Kitikorn Rakhangthong12+ Yrs Exp
Lead Software Analyst, SEA • Thailand, Singapore, Vietnam Expertise
About Gupshup
Gupshup is a conversational AI platform that lets brands build intelligent chatbots and automated messaging flows across 30+ channels including WhatsApp, LINE, RCS, SMS, and voice. Used by 45,000+ businesses globally, it is widely deployed in SEA for customer support, commerce, and marketing automation. The Gen AI-powered Auto Bot Builder lets teams spin up bots from natural language prompts with minimal coding required.
Key Features
✓ Multi-channel messaging across WhatsApp, LINE, RCS, SMS, web chat, and voice with a single API
✓ Gen AI Auto Bot Builder that creates chatbots from natural language descriptions in minutes
✓ Campaign management for broadcast marketing messages with audience segmentation
✓ Pre-built industry bots for banking, retail, logistics, and healthcare verticals
✓ Conversation analytics dashboard tracking deflection rate, CSAT, and channel performance
✓ Webhook and REST API integration for connecting with existing CRM or OMS systems
Best For
Indonesian and Philippine e-commerce brands automating WhatsApp order updates and supportThai and Malaysian SMEs running WhatsApp marketing broadcast campaigns at scaleRegional banks deploying FAQ and onboarding chatbots across multiple SEA countriesLogistics companies sending automated delivery status notifications to customers
Sources & Verification
We verify pricing and features via official vendor documentation and live platform audits. Software-listing.com is independent and may earn affiliate commissions from some links.
Related Analysis & Guides
Pricing
Modelpay_as_you_go
Free tier✓ Yes
Details
Categoryai-tools
Languagesen, th, id
Updated2026-05-19