Readyplanet R-CRM
Thai-built sales CRM that turns LINE OA and Messenger chats into tracked leads
Readyplanet R-CRM is a Thai sales CRM best for teams whose deals are negotiated in LINE chat — car dealerships, property, and insurance — because its R-Chat layer turns LINE Official Account and Facebook Messenger conversations into tracked pipeline leads instead of leaving them on a salesperson's phone. Packages include up to three users, with additional users priced at ฿10,500 per user per year and additional contacts at ฿5,000 per 100,000 contacts per year, and a 14-day free trial is offered. The limitation is geographic: it is built for Thailand only, with no marketplace or multi-country SEA coverage.
- ✓LINE OA is a native lead source, not a third-party connector
- ✓Thai-language product, Thai company, baht pricing and local support
- ✓Chat-to-lead conversion suits high-ticket deals negotiated in messaging
- ✓14-day free trial available before commitment
- ×Thailand-only — no coverage for cross-border SEA teams
- ×Package list prices are published as images rather than machine-readable text
- ×Bundled seats stop at three users; extra users are ฿10,500 per user per year
- ×No marketplace (Shopee, Lazada, TikTok Shop) integration
About Readyplanet R-CRM
Readyplanet R-CRM is a sales-team CRM built in Thailand by Readyplanet, covering lead and account management, sales pipeline stages, quotations and invoices, dashboards, and workflow automation. Its companion product R-Chat consolidates website chat, LINE Official Account, and Facebook Messenger conversations in one place and converts them into R-CRM leads, which is the reason it shows up in Thai high-ticket sales teams — property, insurance, and vehicle sales — where the deal is negotiated in chat but has to be tracked like a pipeline.
Key Features
Best For
Southeast Asia Fit
R-CRM is one of the few CRMs where LINE Official Account is a first-class lead source rather than a bolted-on channel, which matters in Thailand because the entire consideration phase for high-ticket purchases happens in LINE chat. Readyplanet is a Thai company selling to Thai sales teams in Thai, so the pricing is quoted in baht per year and the support runs on local hours — both things global CRMs handle badly for a 5-person showroom. The trade-off is scope: it is a Thailand-only product with no marketplace or cross-border SEA coverage, and the published packages bundle only three users, so headcount growth is a real cost line.
- Thailand fit
- High
- SEA localization
- Thailand only
- Thailand
Integrations
- Messaging
- LINE Official Account
- Facebook Messenger
- Website chat
- Other
- SMS
Customers & Partners
As published by Readyplanet R-CRM on its own site, checked 2026-08-29. These are the vendor's claims, not our verification.
- DP Ceramic
- Zenitha
- T-One Steel Solution
- Revomed Thailand
- GS Yuasa Siam Sales
- Google — Readyplanet holds Google Premier SME Partner status (vendor-announced PSP award)
Sources: blog.readyplanet.com/success-story-dp-ceramic · blog.readyplanet.com/success-story-zenitha · blog.readyplanet.com/success-story-t-one-steel-solution · blog.readyplanet.com/success-story-revomed-thailand · blog.readyplanet.com/success-story-gs-yuasa-siam-sales-ltd · blog.readyplanet.com/15849206/readyplanet-wins-google%E2%80%99s-premier-sme-partner-psp-award-for-highest-customer-service-satisfaction
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- ↗R-CRM connects website chat, LINE OA and Facebook Messenger through R-Chat; feature set is Lead & Account Management, Sales Pipeline Management, Quotation and Invoice, Reports and Dashboards, and R-CRM Automation. The pricing page publishes its figures as images, so no machine-readable price is available; a 14-day free trial is stated.verified 2026-08-19
- ↗Readyplanet R-CRM Official Website
- ↗Readyplanet R-CRM Pricing Plans
- ↗SEA Operational Audit 2026
We verify pricing and features via official vendor documentation and live platform audits. Software-listing.com is independent and may earn affiliate commissions from some links.
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LINE OA Automation for Thai Car Dealerships: What to Automate and What It Costs
Car Dealership Software in Southeast Asia: The Four Layers a Dealer Actually Buys (2026)
Expert Guides Recommending Readyplanet R-CRM
The questions operators actually ask.
Does Readyplanet R-CRM connect to LINE Official Account?
Yes, through R-Chat, which consolidates website chat, LINE Official Account, and Facebook Messenger into one inbox and creates leads in R-CRM from those conversations.
How much does Readyplanet R-CRM cost?
Packages are sold annually and include up to three users. Readyplanet publishes add-on rates in text — ฿10,500 per additional user per year and ฿5,000 per additional 100,000 contacts per year, with website domain service from ฿600 per year — while the base package prices themselves are shown only inside images on the pricing page, so confirm the current figure with the vendor.
Is there a free trial?
Yes, Readyplanet offers a 14-day free trial of R-CRM.