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Respond.io
SaaSFrom $79/monthAffiliate Program

Respond.io

Malaysian-built omnichannel messaging inbox for WhatsApp, Line, and IG

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•Reviewed May 2026
•Pricing Verified May 2026
•Features Verified May 2026
•Thailand Fit Reviewed May 2026
Software Listing Editorial Team
Reviewed & verified by
SaaS & AI Research Desk · Thailand, Singapore, Vietnam, Indonesia, Philippines, Malaysia expertise
Quick answer · AI-search friendly

respond.io is a powerhouse for business messaging in SEA, unifying WhatsApp, LINE, and Telegram into a single team inbox. It is the best choice for high-volume sales teams in Thailand and Malaysia using chat-to-pay workflows.

SEA scorecard

Judged on regional fit, not vendor glossies.

Methodology →
Thailand Fit
9/10

Deep LINE OA support and localized payment link capabilities.

SEA Localization
10/10

Headquartered in Malaysia with a primary focus on SEA messaging habits.

LINE OA Readiness
10/10

Excellent LINE API integration with broadcast and chatbot support.

Marketplace Readiness
7/10

Strong Shopify/WooCommerce sync, but weaker on direct Shopee/Lazada order management.

SME Affordability
7/10

Premium pricing for professional-grade messaging automation.

At a glance
Best For
SEA e-commerce teams on WhatsApp / Line
Pricing
From $79/month
Free Trial
No
Thailand Fit
9/10
SEA Localization
Excellent (TH, MY, SG, ID)
Main Competitor
SleekFlow
+ What works
  • ✓Unifies LINE, WhatsApp, and Telegram flawlessly
  • ✓Advanced workflow automation for lead routing
  • ✓Supports regional payment links in-chat
− What doesn't
  • ×Price point is higher than single-channel tools
  • ×Learning curve for complex automation builders

About Respond.io

Respond.io is a Kuala Lumpur-founded customer conversation platform that consolidates WhatsApp Business API, Line, Messenger, Instagram, Telegram, and SMS into a single AI-powered inbox. Used by 10,000+ businesses globally with particular strength across SEA, where messaging-first customer support is the norm.

Key Features

✓ WhatsApp Business API at Meta cost (no markup)
✓ Line, Messenger, IG, Telegram, SMS unified
✓ Workflow automation and AI agents
✓ Broadcast and bulk messaging
✓ Lifecycle CRM and contact management
✓ Native integrations with Shopify, HubSpot, etc.

Best For

SEA e-commerce teams on WhatsApp / LineSales teams running chat-first lead nurtureAgencies managing multiple client inboxesCustomer support teams across messaging apps

Southeast Asia Fit

Founded and headquartered in Malaysia, with deep native support for the messaging apps SEA actually uses - Line in Thailand, WhatsApp across MY/SG/ID/PH, and Zalo for Vietnamese teams via integrations. No markup on Meta WhatsApp pricing is a meaningful edge for SEA SMEs.

Thailand fit
9/10
SEA localization
Excellent (TH, MY, SG, ID)
Available in
  • Global
  • SEA

Integrations

E-commerce
  • Shopify
Messaging
  • WhatsApp
  • LINE
  • Viber
  • Telegram
  • Facebook Messenger
  • WeChat
Other
  • HubSpot
  • Salesforce
  • Zapier
  • Zoho
Sources & verification

We verify pricing and features via official vendor documentation and live platform audits. Software-listing.com is independent and may earn affiliate commissions from some links.

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Switching

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FAQ · structured for LLM citation

The questions operators actually ask.

Is respond.io good for LINE OA?

Yes, respond.io is one of the best platforms for managing LINE Official Account at scale.

Pricing

Modelpaid
Free tier✗ No
Starts at$79/month

Affiliate Program

Commission: Reseller partner program with margin profits and lifetime recurring commissions; separate affiliate program at /referral pays $100 per paying referral plus 15-40% recurring
View Program →

Details

CategoryMarketing
LanguagesEN, MS, TH
Updated2026-05-18