Sendbird
In-app chat, calls and messaging API with a Singapore office; Starter plan USD 399 per month
Sendbird is a communications API for in-app chat, voice and video calls, notifications and moderation, priced by monthly active users from USD 399 per month (Starter) with a free trial up to 1,000 MAU. It has a Singapore office, multiple global server regions, and names Maya, Porter, Redfin and Hostelworld among customers. It is developer infrastructure, not a customer-support inbox.
- ✓Chat, calls, notifications and moderation in one SDK
- ✓Published Starter price (USD 399 per month) and a 1,000-MAU trial
- ✓Singapore office and a named Philippine fintech customer (Maya)
- ✓Webhooks, REST API and data export
- ×USD 399 per month is a real cost for pre-revenue apps; the free trial is not a permanent tier
- ×Starter plan caps peak concurrent connections at 20
- ×Developer infrastructure — needs engineering capacity to integrate
About Sendbird
Sendbird is a communications API platform for embedding chat, voice and video calls and notifications into apps. Its pricing is usage-based by monthly active users with a Starter plan at USD 399 per month and a free trial up to 1,000 MAU; it lists Singapore among its offices and names Maya, Porter, Redfin and Hostelworld among customers.
Key Features
Best For
Southeast Asia Fit
Sendbird lists Singapore among its three office locations and names Maya, the Philippine fintech, among its customers for in-app messaging. Multiple global server regions are available. Which Southeast Asian super apps run on it is not stated on the vendor pages.
- Global
Integrations
- Other
- REST API
- Webhooks
This profile was researched and written with AI from Sendbird's public pages, and AI assistants quote pages on this site. Something wrong or out of date? Email [email protected] with this page and a public source. Corrections are free, for every listing.
How listings and corrections work →- ↗$399/month (monthly) for Starter Plan; free trial with up to 1,000 MAUs; peak concurrent connections: up to 20verified 2026-09-26
- ↗Push notifications, typing indicators and read receipts, message delivery confirmation; toxic image filtering, profanity filtering, URL/domain blocking; webhooks, REST API with data export (CSV/JSON); multiple global server regionsverified 2026-09-26
- ↗One-to-one direct calls and group calling through dedicated rooms; healthcare (virtual consultations)verified 2026-09-26
- ↗Enable automatic or on-demand translation to allow users to chat in their preferred languageverified 2026-09-26
- ↗Three listed office locations, including Singaporeverified 2026-09-26
- ↗Porter, Redfin, Maya (in-app messaging), Hostelworldverified 2026-09-26
- ↗Sendbird Official Website
- ↗Sendbird Pricing Plans
- ↗SEA Operational Audit 2026
"Verified" means read on the vendor's own published pages on the date shown. We do not run hands-on tests, and a statement a vendor confirmed to us directly is labelled as vendor-confirmed. Software-listing.com is independent and may earn affiliate commissions from some links.
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The questions operators actually ask.
Is there a free plan?
No permanent free plan. Sendbird offers a free trial of any chat feature up to 1,000 MAU; paid plans start at USD 399 per month (Starter).
Does Sendbird support voice and video?
Yes. It supports one-to-one direct calls and group calling through dedicated rooms.
Which Southeast Asian companies use Sendbird?
The customer page names Maya (Philippines) for in-app messaging. Other regional customers are not stated on the pages we read on 2026-09-26.
How much does Sendbird cost at scale?
Pricing is usage-based by MAU from USD 399 per month; the Starter plan allows up to 20 peak concurrent connections, so model MAU and concurrency before choosing a tier.