SaaSFrom $399/month
Sendbird
In-app chat, voice, and AI messaging API powering SEA super apps, fintech, and on-demand platforms
Visit Site →
⭐ 4.4/5 · 624 reviews
via G2, Capterra or Trustpilot
About Sendbird
Sendbird is a communications API platform that enables developers to embed chat, voice, video, and AI-powered messaging directly into apps. It powers in-app chat for ride-hailing, e-commerce, healthcare, and fintech applications across Southeast Asia. Sendbird handles message delivery, push notifications, moderation, and real-time concurrency at scale—eliminating the need to build messaging infrastructure from scratch.
Key Features
✓ Real-time in-app chat API with support for group channels, threads, and reactions
✓ AI chatbot and smart reply integration for automated customer conversations
✓ Voice and video call capabilities embedded directly in existing apps
✓ Push notification delivery with read receipts and message status tracking
✓ Content moderation with automated profanity filters and image scanning
✓ Webhooks and REST API for integration with any backend stack
Best For
On-demand delivery and ride-hailing apps needing driver-customer chatSEA fintech apps embedding customer support chat to reduce call center loadHealthcare platforms enabling secure doctor-patient messagingE-commerce marketplaces building buyer-seller communication channels
Related Analysis & Guides
Pricing
Modelusage-based
Free tier✓ Yes
Starts at$399/month
Details
Categorysaas-tools
Languagesen, th, id
Updated2026-05-15