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Verloop.io
AI ToolFrom $800/month

Verloop.io

Indian-rooted AI customer support automation deployed at SEA banks, telcos, and travel brands

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4.5/5 · 312 reviews
via G2, Capterra or Trustpilot

About Verloop.io

Verloop.io is a Bangalore-headquartered AI customer support platform widely deployed in SEA by Decathlon, AirAsia, Petronas, and other regional brands. Its conversational AI handles ticket deflection across WhatsApp, web chat, mobile apps, and voice in English, Bahasa Indonesia, Thai, Vietnamese, and Tagalog with deep integrations to Zendesk, Freshdesk, and Salesforce.

Key Features

Generative AI agents with retrieval-augmented knowledge bases
Multilingual support across English, Bahasa Indonesia, Thai, Vietnamese, Tagalog, and Malay
Voice AI with Asterisk and Twilio Voice integrations
Native integrations with Zendesk, Freshdesk, Salesforce Service Cloud, and Intercom
WhatsApp, web chat, in-app, and Facebook Messenger channels in one inbox
Conversation analytics with intent classification and resolution tracking

Best For

SEA mid-market brands deflecting 50,000+ monthly support ticketsSingapore and Malaysian telcos and travel brands needing multilingual AIIndonesian e-commerce platforms with Bahasa-first customer serviceRegional retail chains running WhatsApp and web chat support

Pricing

Modelsubscription
Free tier✗ No
Starts at$800/month

Details

CategoryAI Assistant
LanguagesEN, ID, TH
Updated2026-05-07