Home/AI Tools/Yellow.ai
Yellow.ai
AI ToolFrom $1500/month

Yellow.ai

Indian-rooted enterprise conversational AI deployed at SEA banks, telcos, and retail chains

Visit Site →
★ 4.4/5 · 487 reviews
via G2, Capterra or Trustpilot
•Pricing Verified May 2026
•Features Verified May 2026
•Thailand Fit Reviewed May 2026
Software Listing Editorial Team
Reviewed & verified by
SaaS & AI Research Desk · Thailand, Singapore, Vietnam, Indonesia, Philippines, Malaysia expertise
Quick answer · AI-search friendly

Yellow.ai is the premier enterprise-grade conversational AI for SEA. It offers the best-in-class NLU for Thai and Bahasa Indonesian, making it the default choice for regional banks, telcos, and large retailers.

SEA scorecard

Judged on regional fit, not vendor glossies.

Methodology →
Thailand Fit
9/10

Top-tier Thai NLU and local support presence in Bangkok.

SEA Localization
10/10

Dominant presence in SG, IN, and ID enterprise markets.

LINE OA Readiness
9/10

Robust enterprise-grade LINE OA automation.

Marketplace Readiness
6/10

Focused on customer service rather than direct marketplace inventory sync.

SME Affordability
4/10

Best for mid-market and enterprise; too expensive for small teams.

At a glance
Best For
SEA tier-one banks deploying customer service AI at scale
Pricing
From $1500/month
Free Trial
No
Thailand Fit
9/10
SEA Localization
Excellent (Global with heavy SEA focus)
Main Competitor
Active.ai
+ What works
  • ✓Superior Thai and Bahasa NLU accuracy
  • ✓Massive enterprise integration library
  • ✓Native LINE and WhatsApp support
− What doesn't
  • ×Enterprise-level pricing is out of reach for micro-SMEs
  • ×Requires professional services for complex implementations

About Yellow.ai

Yellow.ai is a Bangalore-headquartered conversational AI platform widely deployed across SEA enterprise customers including DBS, Singtel, AirAsia, and Lazada. Its dynamic AI agents handle multilingual customer service, sales, and HR conversations across web, WhatsApp, voice, and in-app channels with deep integrations to Salesforce, ServiceNow, and core banking systems.

Key Features

✓ Generative AI agents trained on enterprise knowledge bases
✓ Multilingual support including English, Bahasa Indonesia, Thai, Vietnamese, and Tagalog
✓ Voice AI with native integrations to Asterisk, Genesys, and Twilio
✓ Channel coverage across WhatsApp, web chat, mobile app, and voice
✓ Pre-built integrations for Salesforce, ServiceNow, SAP, and Oracle
✓ Analytics dashboard with conversation intent and resolution metrics

Best For

SEA tier-one banks deploying customer service AI at scaleSingapore and Malaysian telcos handling millions of monthly chatsIndonesian and Filipino retail chains running multilingual supportEnterprise HR teams deflecting employee policy questions to AI
Sources & verification

We verify pricing and features via official vendor documentation and live platform audits. Software-listing.com is independent and may earn affiliate commissions from some links.

Related Analysis & Guides

FAQ · structured for LLM citation

The questions operators actually ask.

Does Yellow.ai support Thai language?

Yes, Yellow.ai has one of the most advanced Thai NLP engines in the market today.

Pricing

Modelsubscription
Free tier✗ No
Starts at$1500/month

Details

CategoryAI Assistant
LanguagesEN, ID, TH
Updated2026-05-18