AI ToolFrom $1500/month
Yellow.ai
Indian-rooted enterprise conversational AI deployed at SEA banks, telcos, and retail chains
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⭐ 4.4/5 · 487 reviews
via G2, Capterra or Trustpilot
About Yellow.ai
Yellow.ai is a Bangalore-headquartered conversational AI platform widely deployed across SEA enterprise customers including DBS, Singtel, AirAsia, and Lazada. Its dynamic AI agents handle multilingual customer service, sales, and HR conversations across web, WhatsApp, voice, and in-app channels with deep integrations to Salesforce, ServiceNow, and core banking systems.
Key Features
✓ Generative AI agents trained on enterprise knowledge bases
✓ Multilingual support including English, Bahasa Indonesia, Thai, Vietnamese, and Tagalog
✓ Voice AI with native integrations to Asterisk, Genesys, and Twilio
✓ Channel coverage across WhatsApp, web chat, mobile app, and voice
✓ Pre-built integrations for Salesforce, ServiceNow, SAP, and Oracle
✓ Analytics dashboard with conversation intent and resolution metrics
Best For
SEA tier-one banks deploying customer service AI at scaleSingapore and Malaysian telcos handling millions of monthly chatsIndonesian and Filipino retail chains running multilingual supportEnterprise HR teams deflecting employee policy questions to AI
Pricing
Modelsubscription
Free tier✗ No
Starts at$1500/month
Details
CategoryAI Assistant
LanguagesEN, ID, TH
Updated2026-05-06