Privyr β Mobile CRM (Singapore)
Picture a two-person insurance agency in Singapore trying to remember every client's policy renewal date by hand. That's the gap Privyr keeps chipping away at, and its last few releases show a team paying attention to actual sales workflows rather than shipping features for a press release.
- July 10, 2026: Automate Follow-Ups for Important Dates β auto-triggers follow-up messages for leads based on birthdays, lease renewals, anniversaries, or any custom date.
- July 3, 2026: WhatsApp Campaigns via CSV Upload β leads sitting in a spreadsheet can go straight into a WhatsApp Campaign. No manual entry required.
- June 19, 2026: PDF and Video Attachments for WhatsApp Templates β automated WhatsApp follow-ups can now carry brochures and product videos instead of plain text.
- May 7, 2026: Lead Automation Rules β new leads get auto-assigned and dropped into WhatsApp Sequences for offline follow-up.
The follow-up automation is the one worth watching. Missed renewal dates are a real reason agents lose clients, and turning that into a background task rather than a mental to-do item is a genuinely useful fix, not a checkbox feature.
On pricing, nothing moved as of July 11, 2026: the Free Forever tier still costs SGD 0 for up to three team members. Privyr Pro and Ultimate remain quoted per user with no single confirmed number on Privyr's own site. Third-party listings on G2 and SoftwareSuggest put Pro somewhere between USD 22 and USD 35 per user per month. That converts to roughly SGD 30 to SGD 47 at current rates, but the spread between those two listings is wide enough that we're not reporting a confirmed price change here.
One gap worth flagging for anyone in Thailand or the Philippines: there's still no LINE integration in Privyr's documentation. WhatsApp, Telegram, iMessage, and SMS remain the only supported channels, so teams leaning on LINE for local outreach will need a workaround.
Source: Privyr Product Updates, Privyr Pricing
HitPay β Payments (Singapore)
If you run a small retail counter anywhere from Manila to Kuala Lumpur, HitPay's changelog this month reads like a checklist of "things merchants actually asked for" rather than a marketing wishlist.
- June 25, 2026: WeChat Pay for Philippines β merchants can accept PHP payments via WeChat Pay across Online, POS, and Borderless QR, with settlement direct to PHP.
- June 17, 2026: AI Assistant β a new module lets merchants ask plain-language questions inside the dashboard about sales, payment-method status, verification, and how-tos.
- June 8, 2026: LINE Pay β THB payments are now accepted via LINE Pay across Online, In-Person (POS), Borderless QR, and Recurring Billing. That's a meaningful add for merchants selling into Thailand, where LINE is closer to a default payment habit than an alternative one.
- June 5, 2026: Embedded Alternative Payment Flows β direct-link payment embedding for merchant apps, plus wallet top-up for Malaysia and Philippines merchants.
- May 26, 2026: Bukku Accounting Integration β sales, payments, and refunds now sync automatically with Bukku, cutting out manual reconciliation.
- May 26, 2026: ShopBack Pay In-Store (Singapore) β physical POS counters can accept ShopBack Pay via QR scan, no new hardware required.
- May 12, 2026: Customer Detail Insights β a unified customer profile showing transactions, orders, invoices, payment links, total spend, average order value, and visit frequency, plus Stripe Standard Connect for global card payments.
The AI Assistant is the release I'd actually question. Dashboard chatbots for "ask about your sales" sound nice in a demo. But the real test is whether a hawker stall owner in Singapore trusts the answer enough to skip calling support, and that's not something a changelog entry can prove either way.
Source: HitPay Changelog
Janio β Cross-Border Logistics (Singapore)
Janio's changes this month are less about new features and more about what quietly disappeared from its own website, which matters just as much for anyone comparing vendors.
- Integration listing change: as of July 11, 2026, Janio's public Integrations page lists Shopify, WooCommerce, Magento, and custom API connections as its pre-built ecommerce integrations. Shopee, Lazada, TikTok Shop, and SHOPLINE β all listed in this database's most recent verification on May 6, 2026 β no longer appear on the live page.
- The five logistics-carrier integrations previously listed (AfterShip, OneShip, Easyship, TrackingMore, Tracktry) are also absent from the current Integrations page.
- Positioning change: Janio's About page now describes the company as a "4PL" provider managing Land, Air, and Ocean transportation under a single SLA. That's a shift from its earlier description as a cross-border logistics platform built for SEA ecommerce sellers.
- Pricing: still no published starting price. Quotes remain lane-specific, unchanged from the May 2026 database entry.
If you were choosing Janio specifically because it listed Shopee or TikTok Shop as a plug-and-play integration, it's worth emailing sales to confirm that connection still exists before you sign anything. A dropped integration page entry doesn't always mean a dropped feature, but it's exactly the kind of thing that should trigger a direct question, not an assumption.
Source: Janio Integrations, Janio About