AI ToolFrom $1500/monthAffiliate Program
Convin
Indian-rooted conversation intelligence AI used by SEA contact centers, BPOs, and B2B sales teams for call analysis and coaching
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⭐ 4.5/5 · 312 reviews
via G2, Capterra or Trustpilot
About Convin
Convin is a Bengaluru-headquartered conversation intelligence AI used by SEA contact centers, Filipino BPOs, B2B sales teams, and customer service operations for automated call recording analysis, agent quality assurance, conversation summarization, sales coaching insights, and CSAT prediction across English, Bahasa, Thai, Vietnamese, Tagalog, and Mandarin conversations.
Key Features
✓ Automated call recording analysis with intent and sentiment scoring
✓ Agent quality assurance scoring across 100 percent of customer calls
✓ Sales coaching insights with deal-stage progression tracking
✓ Multi-language conversation analytics across major SEA languages
✓ Real-time agent assist with on-call prompt suggestions
✓ Integration with Salesforce, HubSpot, Zendesk, Talkdesk, and major contact center platforms
Best For
SEA B2B SaaS sales teams improving call-to-deal conversion through coaching insightsFilipino BPO operators automating quality assurance scoring across millions of callsSEA contact centers reducing agent training time through AI coaching feedbackCustomer success teams analyzing churn signals from customer call patterns
Pricing
Modelsubscription
Free tier✗ No
Starts at$1500/month
Details
CategoryAI Assistant
LanguagesEN, ID, TH
Updated2026-05-06