SaaSFrom $115/month
Qiscus
Indonesian-built omnichannel customer engagement platform with WhatsApp API and chat SDK
Visit Site →
⭐ 4.4/5 · 187 reviews
via G2, Capterra or Trustpilot
About Qiscus
Qiscus is a Yogyakarta-founded omnichannel customer engagement platform offering WhatsApp Business API, an in-app chat SDK, and a 20-plus channel inbox covering Instagram, Messenger, LINE, TikTok, Tokopedia chat, and Shopee chat. Used by Indonesian banks, telcos, marketplaces, and SMEs to consolidate customer conversations into one workspace with agent routing, AI assist, and automation flows.
Key Features
✓ Omnichannel inbox spanning 20+ channels including WhatsApp, IG, TikTok, LINE
✓ WhatsApp Business API at roughly USD 0.0045 per marketing message
✓ In-app chat SDK for embedding chat into mobile and web apps
✓ Native Tokopedia and Shopee chat integration for marketplace sellers
✓ AI agent assist and automation workflows
✓ Bahasa-first product with English UI for SEA cross-border teams
Best For
Indonesian D2C brands selling across WhatsApp, Tokopedia, and ShopeeSEA telcos and banks running omnichannel customer serviceMobile app companies that need embedded chat without building from scratchMarketplace sellers consolidating chat across multiple platforms
Pricing
Modelsubscription
Free tier✗ No
Starts at$115/month
Details
CategoryCustomer Engagement
LanguagesID, EN
Updated2026-05-10